If possible, requests for home visits should be made before 10.00am and only if the patient is housebound or too ill to attend the surgery. Please be prepared to give as much information as possible so that we can accurately determine the urgency of the visit, as there are many situations where telephone advice may save you time for your particular health need. Doctors do not do home visits because of a lack of personal transport.
Please help by attending surgery whenever possible. This will ensure the doctors avoid wasting time travelling and so have adequate time to deal with sick patients. The doctor can see on average three patients in surgery for every home visit. If the patient has a rash or high temperature, coming to the surgery will do no harm and will not endanger others, but please inform the receptionist when you arrive – a separate waiting area is available.
In a real emergency that cannot wait, please call 999.